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IHG Hotels & Resorts, one of the world’s leading hotel companies, is proud to recognize the Holiday Inn Express & Suites Belleville and its team among its 2022 Performance Awards recipients.
Considered the most prestigious internal organizational honor among IHG Hotels & Resorts’ Americas colleagues and properties, the Performance Awards acknowledge hotels for notable achievements among several key customer criteria, including guest service and satisfaction, cleanliness, and adherence to clean energy metrics and other company standards.
The Holiday Inn Express & Suites Belleville is one of nearly 300 Performance Awards winners selected among the organization’s more than 4,300 hotels across the United States, Canada, Latin America and South America.
More specifically, the Holiday Inn Express & Suites Belleville received the Spirit of True Hospitality award, given to IHG hotels open prior to December 31, 2020 that have achieved “elite” status through guest reviews and received cleanliness survey scores of at least 90%.
Elie Maalouf, Chief Executive Officer, Americas, IHG Hotels & Resorts, said: “The definition of modern travel and the demands of our guests continue to evolve, and our hotel teams remain committed to adapting and delivering the experience travelers have come to expect across IHG’s 18 brands and more than 4,300 Americas properties. The Holiday Inn Express & Suites Belleville and its staff lead by example, and their hard work and dedication to providing True Hospitality for Good are more than deserving of a 2022 Performance Award.”
Lorrie Ostroskie, General Manager, Holiday Inn Express & Suites Belleville, said: “I am extremely proud of our staff and management for helping us to once again receive the Spirit of True Hospitality Award for 2021. We believe in giving our guests more where it matters the most. The success of this hotel stems from all of the hard work and dedication of our valuable employees.”
IHG hotels welcome guests with flexible and comfortable environments that enable travel on their own terms. Specifically, IHG’s Clean Promise guarantees clean, well maintained and clutter-free rooms that offer guests added peace of mind before and throughout their stay.